FAQs - WHEN CAN I EXPECT MY ORDER?

- ONCE ORDER IS PLACED. IT IS 1-7 BUSINESS DAY PROCESSING & 3-4 BUSINESS DAYS TO SHIP PRIORITY SHIPPING.

​

FAQs - CAN I CHANGE MY ADDRESS OR ORDER AFTER I SUBMIT IT?

- ONCE THE ORDER IS PLACE YOU CANNOT MAKE ANY CHANGES TO ADDRESS OR ORDER. PLEASE MAKE SURE NAME, SHIPPING ADDRESS, QTY, ETC. IS CORRECT BEFORE HITTING SUBMIT.

​

FAQs - CAN I GET A REFUND FOR MY ORDER ?

-DUE TO THE NATURE OF PRODUCTS SOLD. ALL SALES ARE FINAL. NO REFUND.

​

FAQs - IS LOCAL PICK-UP AVAILABLE FOR COLUMBUS, OH CUSTOMERS?

- LOCAL PICK UP IS NOT AVAILABLE AT THE MOMENT BUT WE ARE WORKING TO MAKE THAT AVAILABLE IN THE NEAR FUTURE.

​

FAQs - DO I NEED TO WASH THE HAIR BEFORE INSTALL?

- YES, PLEASE CO-WASH HAIR BEFORE INSTALLING. PLEASE SEE RECOMMENDED PRODUCTS FOR CO WASH ON OUR HAIR BLOG PAGE.

​

DO YOU OFFER TAPE-INS OR CLIP-IN EXTENSIONS?

-CURRENTLY WE DO NOT OFFER TAPE-IN OR CLIP-INS BUT PLEASE JOIN OUR MAILING LIST TO BE NOTIFIED OF NEW TEXTURES & PRODUCTS ADDED TO THE WEBSITE. ​​​​​​​